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会见与理解顾客

瑞典食品屋及小餐馆主管

申请
Shanghai, China 饮食与餐馆 全职
位置

职位描述

职位 ID: 19818CN

发布日期: 29/03/2024

WHAT YOU'LL NEED TO HAVE

• Broad knowledge in supporting the management of a high pressured front of house food experience.
• Extensive understanding of IKEA local and global food safety and compliance legislation.
• Broad knowledge of local market requirements and consumer habits in an omnichannel environment.
• Broad knowledge of IKEA tools, systems and processes.
• Broad understanding of the IKEA brand including concept, core values and vision.
• Passion for food and people’s life at home.
• Passion for exceeding customer expectations.
• Motivated by living and sharing the IKEA values.
• Driven by leading business through people.
• Inspired by a dynamic change environment to continuously improve.
• Passion for exploring new innovative ideas.
• Inspired by the IKEA vision and business idea.

YOUR RESPONSIBILITIES

• Implement global and national compliance standards to secure a safe environment for customers and co-workers.
• Implement planning, production, waste management and inventory procedures.
• Implement Retail Foundation, commercial strategy for IKEA Food in the store to maximise sales and profitability.
• To secure the front of house operational instructions to maintain operational excellence.
• Secure high-quality standards of customer experience by acting on customer feedback to ensure satisfaction.
• Contributor for ensuring that all customer facing areas are in shape as new and that all equipment is in full working order.
• Contribute to the creation and implementation of the unit food business plan and other action plans.
• Support the development of a high-performing team through building competence and empowering co-workers to act on their own initiative.
• Implement global and national people and sustainability strategies.

ABOUT THIS WORK AREA

We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.







申请