职位 ID: 19942CN

发布日期: 14/05/2024

WHAT YOU'LL NEED TO HAVE

Good knowledge of the local market, our consumers and specifically business customers and their needs.
Good knowledge of businesses, business trends and office trends.
In-depth knowledge of the IKEA product range and services across all HFBs including technical specifications, test certificates and intended use.
Good understanding of local rules and regulations related to furnishing businesses within all segments
Understand of the IKEA supply chain and the challenges this can create for the business customers shopping with IKEA
Good knowledge of relevant sales tools like iSell, Centiro, Sälja, iQuote, IKEA planning tools
Good understanding of the Business Customer Experience maps and how to influence each step of the customers journey.

YOUR RESPONSIBILITIES

Acquire and maintain long-lasting business relations with local businesses.
Perform customer needs analysis as input for the B2B Interior Designer
Actively work together with colleagues in other functions to secure the customer’s order can and will be fulfilled and the customer stays up to date with any changes to the plan.
Present, negotiate and sell larger projects to the customer and his or her stakeholders/management group.
Create sales quotations, follow-up on customer journeys and see projects to completion.
Meet with customer in customer meeting points or at the customer’s location
Advise customers on the IKEA product range appropriate for the customer’s intended use and provide additional information around certificates and standards the products live up to in order to meet local standards and regulations.
Understand and contribute to department action plans.
Maximise sales by providing helping the customer to find solutions and services that meet his needs and budget.
Represent the IKEA brand and sell the partnership with IKEA towards business customers.

ABOUT THIS WORK AREA

Our mission is to enable extraordinary growth in a new era by empowering co-workers to realize a simple, unique, and seamless meeting whenever and wherever our customers want to meet with IKEA, securing efficient processes and operations in a certain market.