职位 ID: 237318

发布日期: 24/04/2024

Who you are

• Ambassador and a good example of good IKEA leadership and IKEA values.
• Experience in leading a multi-faceted high-volume business.
• Ability to handle multiple topics and changing priorities/deadlines.
• Self-reliant and self-motivated with a proven ability to work as part of a team as well as independently.
• Ability to work creatively within strong frameworks.
• Ability to deliver strong business results through people.
• Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure.
• Experience in a customer facing environment.
• Coaching skills.
• Capable of communicating in English, both in writing and verbally.
• Knowledge of Customer buying behavior, Consumer and Market research, Local food legislations and food trends.

Your responsibilities

• Contributes to the implementation of global and national compliance standards to secure a safe environment for customers and co-workers.
• Ensure the commercial agenda by securing that retail foundations and sales steering tools, food safety and Swedishness is in place.
• Lead and implement the commercial strategy and commercial calendar in collaboration with relevant stakeholders.
• Lead the implementation of the stores IKEA Retail Food communication strategy
• Develop and improve by seeking and acting upon customer feedback
• Ensure that the customer restaurant is in shape as new, common store planning solutions and vitality packages are implemented.
• Secure that excellence in operations and high quality standards of customer experience in the customer and co-worker restaurant and optimised levels of commerciality are achieved by cooperating effectively with the Kitchen Production Manage.
• Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
• Ensures that the team has the correct competence regarding the IKEA Food range and the IKEA services and can share this with customers in a good way
• Identify, recruit, introduce, and develop the many talents and to secure succession planning
• Secure a lean, diverse and high performing team through building IKEA Food and IKEA competence and leadership and empowering co-workers to act on their own initiative
• Responsible for the implementation of the global and national people and sustainability strategies

Together as a team

Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!