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会见与理解顾客

Sales Department Manager

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Majura, Australia 销售和商业 全职
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职位描述

职位 ID: 236484

发布日期: 23/04/2024

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:
• This role is Permanent Full-time, 76hrs/fortnight.
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts (9:00am – 8:30pm). You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
• This role may occasionally roster you on a Duty Manager shift once trained.
• The internal title for this role is Shopkeeper

About this work area

As Shopkeeper your responsibilities will include, but are not limited to:
• Optimising sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.
• Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.
• Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own.
• Creating an environment of trust by encouraging open, constructive, honest, two-way feedback with your team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives.
• Support your manager in managing the recruitment, retention, performance management, succession planning and competence development of the team.
• Ensuring co-workers are actively supported in their daily work and you actively develop, coach and mentor your team through set reviews and on the job conversations.



As Shopkeeper you are:
• Passionate about home furnishing, love sales and have a and a desire to lead and motivate your own team within a leading retailer.
• Business-minded and result-driven with a strong customer focus.
• An experienced leader who has managed and lead in a retail store or a large home furnishing business with demonstrated success in driving sales growth.
• An energetic and inspirational leader who thrives in a fast-paced and constantly changing omnichannel retail environment.
• Able to influence and communicate effectively with stakeholders and can identify opportunities for growth and create customer centric solutions.

We need people like you

At IKEA, work is so much more than a job. Come join us!
申请