职位 ID: 233596

发布日期: 26/04/2024

Why we will love you

APPLY NOW!! HL1
JOB TYPE – Permanent, Part-time, Hourly Associate, ON SITE!!
1 year of experience in a high-volume customer facing environment
Returns and exchanges, setting up deliveries and Customer fulfillment.

HOURS – From 12-20 hours per week
5 days availability needed.
SHIFT – Seeking work schedule availability weekends 9am-11pm FRI- SUNDAY and during the week at least 4pm-11pm. . The operations generally range between the window of 8am to 11pm, and the work schedules are published three weeks in advance.

PAY – The starting rate/salary for this position ranges from $16.90 to $24 and will be based on relevant work experience.

BENEFITS ELIGIBLE? –(Limited for 12-20hrswk)
All benefits except Medical and Prescription Drug coverage for 12-20hrs./wk.
-IKEA offers competitive benefits for 20-34hrs/wk. and up. Plus, perks, such as medical and Rx*, dental, vison, 401k, autism coverage, parental leave, pet insurance, education assistance and more. 15% discounts on merchandise, $4-5meals, Employee purchase plans. 3–5-week PTO and sick time accrual.

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

• Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
• Builds emotional connections through meaningful and empathetic interactions with customers.
• Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
• Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

Apply now!

APPLY NOW!! HL1
JOB TYPE – Permanent, Part-time, Hourly Associate, ON SITE!!
1 year of experience in a high-volume customer facing environment
Returns and exchanges, setting up deliveries and Customer fulfillment.

HOURS – From 12-20 hours per week
5 days availability needed.
SHIFT – Seeking work schedule availability weekends 9am-11pm FRI- SUNDAY and during the week at least 4pm-11pm. . The operations generally range between the window of 8am to 11pm, and the work schedules are published three weeks in advance.

PAY – The starting rate/salary for this position ranges from $16.90 to $24 and will be based on relevant work experience.

BENEFITS ELIGIBLE? –(Limited for 12-20hrswk)
All benefits except Medical and Prescription Drug coverage for 12-20hrs./wk.
-IKEA offers competitive benefits for 20-34hrs/wk. and up. Plus, perks, such as medical and Rx*, dental, vison, 401k, autism coverage, parental leave, pet insurance, education assistance and more. 15% discounts on merchandise, $4-5meals, Employee purchase plans. 3–5-week PTO and sick time accrual.

You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

QUALIFICATIONS

• 1 year sales or customer service experience preferred
• High School Diploma or equivalent